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Ordering with
S Antiques Indian is easy, quick and
simple. Simply make your choice and make a list of products item code wise
and send that to us via email
, after receiving list of your intended order we will provide you prices
and all other relevant information of the products, so that you can have a
look on that to decide your final order. And about the payments we accept
following mode of the payments that is most easiest and safe way in
international trade as in UCP (Uniform
Customs and Practice for Documentary Credits)
1.
LC (Letter of Credit / Documentary Credit)
2.
Wire Transfer
Delivery Terms we offer is following as per
INCOTERMS :
1. FOB (Free On Board)
2. EXW (Ex-Works)
We are responsible for the damages during
shipment (Only for Full Container Shipments), and any other quality
concerns, if you are not satisfied with your order, notify us within seven
days of delivery. We will definitely provide you best solution for that.
Because we specialise only in Indian
furniture we can provide goods in volume, giving you some of the most
competitively priced furniture of it's type.
Ask for prices
The
S Antiques Indian range is being constantly
updated on web, therefore the Internet is the most efficient way of
providing you pictures and details of latest products. For this reason we
do not offer any printed catalogue or brochures.
For service and support please email us at
sales@antiquesindian.com.
For any comment or complaint about Antiques
Indian, email us at
sales@antiquesindian.com
Any complaints will be handled fairly, effectively and confidentially.
Acknowledgment will be within 48 hours.
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Container Orders
GENERAL TERMS AND CONDITIONS FOR CONTAINER PURCHASES
CONTAINER PRICING
Save a bundle when you order by the container load. Whether you need a 20
or 40 foot container, our warehouse in Jodhpur serves as a central and
strategic export source. We ship to Europe, Australia, United States, and
many more countries. our normal turn around on container orders is 45 to
60 days on confirmed orders.
ORDER CONFIRMATION & PAYMENT TERMS
1. In order to be considered a firm order.
S Antiques Indian requires a deposit of 50%
of the total order.
2. The remaining balance of the total cost is required before release of
shipping documents of the container.
3. Accepted forms of payment are Letter of Credit, Wire transfers.
VOLUME DISCOUNT (AN ADDITIONAL 10% OFF)
Customers who regularly order containers may qualify for Volume Discounts
at the discretion of
S Antiques
Indian and according to the following guidelines:
• Volume discount is based on regular orders of at LEAST one container per
month.
• Volume discount will always be applied to subsequent containers.
• S Antiques Indian
,
at all times, reserves the right to withdraw volume discounts or modify
the rate of discount available.
PACKAGING, SHIPPING, & INSURANCE
S Antiques Indian
guarantees adequate packing and shipping. Shipping insurance is available
at customer's request.
DEFAULTS
If for any reason a customer cannot take possession of an ordered
container once it has reached its destination, then the customer shall be
held responsible for all costs and charges incurred.
CLAIMS & COMPLAINTS
Complaints about quality of container contents shall be accepted if they
total more than 5% of the total value of the container; such documented
claims must be made within 7 days of receipt of the container. Antiques
Indian reserves the right to reject any claims not supported by full
documentation. All approved compensation and/or credits shall be given to
the customer in the form of in-house credit to insure replacement of
damaged goods.
Q.
How do I order a container?
A.
All you have to do is go
through our website and write down the codes, quantities, and
email us the
information to us. In return, we will send you an order confirmation
stating the lead time along with the total cost of your order. Once you
have reviewed your order, make any necessary changes, sign your order and
email us it back to
us.
Q.
Can I choose what I put on my container?
A.
Absolutely! Just tell us
which and how many items you want. If the item is not in our website, but
you know it is being produced in India, just send us a picture of the
item, and we will do our best to add it to our product line.
Q.
Can I mix different product lines on my container?
A.
Absolutely! You can choose from our selection of furniture, accessories,
reproductions, etc.
Q.
Can a container be shipped anywhere?
A.
Absolutely!
Q.
Are pre-loaded containers available?
A.
Yes, occasionally. Please
email us for
availability.
Q.
Where do you currently
ship?
A.
We ship all over the world
to countries including The United States, Canada, Australia, United
Kingdom, France, Saudi Arabia, Hong Kong, Germany, The Netherlands, and
more.
Q.
How do you pack the
container?
A.
We use a three-step packing process. First, a water-resistant foam with
corners, followed by single-sided corrugated cardboard. Finally, wrap that
in bubble sheets, that protect the items from rubbing against each other
in the container.
Q.
How long will it take to
get my container?
A.
Most containers are shipped within 6 to 8 weeks after we have received a
confirmed order.
Q.
When do I have to pay for my container?
A.
A 50% deposit is required to confirm the container order. The balance is
paid upon dispatch of the container from Indian port and the Original Bill
of Lading is signed over to you after rest 50% amount paid.
Q.
What do I do if some of
the items on the container arrive damaged?
A.
Since every situation is different, each damage claim is handled on a
case-by-case basis. In general, however, any manufacturing defect or
damage that results from improper packing, and is in excess of 5% of the
value of the shipment, is covered by Antiques Indian.
Q.
Are discounts available?
A.
Yes, for multiple-container purchases or prepaid orders, discount can
range between 5 to 10%.
Q.
I have more questions.
A.
Please email us and
we will answer anymore questions you may have.
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